Better Collective Niš, Serbia

Partner Operations Manager - USA

Are you looking for an opportunity to further develop your skills? And do you want to gain experience with professional sales administration? We are a part of an international award-winning company developing, marketing and producing content for the web. We are looking for a well-organized Partner Operations Manager (full-time). 

Office Location: Better Collective, Niš, Serbia

It is necessary to reside in (or close to) the city of Niš to qualify for this position since the work takes place in Niš. No admissions for remote work will be considered. 


Important note:  Please note that this position is an evening shift position, the shift is from 14:00 - 00:00 with hours expected to be mostly between 15:00 - 23:00. This is necessary as your stakeholders will be spread over several time zones in the USA (New York, Florida and Tennessee) and Europe. 

As our Partner Operations Manager - USA, your key objective will be to support our growth in the USA, to quickly gain insight and knowledge about the specificity of this market, get acquainted with your different stakeholders (located across offices in the USA and Europe) and ensure you build the right foundations for scalability. 


Job Description:

  • Responsible for all USA Partnerships operational aspects (including, but not limited to, ensuring compliant implementations, creating and integrating tracking links, ordering content and updates, managing and coordinating campaigns, reporting on performance)

  • Coordinate and manage different partnership specificities with account managers

  • Collaborate closely with the wider Business Development team and Legal to ensure a full understanding of our key markets, their legal requirements and the different development priorities

  • Full understanding of the legal requirements of our different subsidiaries and licenses

  • Ensure best practices

Desired skills and qualifications

You are very structured with a strong analytical mindset. You have a passion for delivering highly accurate work and you possess excellent English communication skills. Your interpersonal skills are well developed as well as your sense of urgency. Though not essential, an interest in sports betting or casino games would be considered assets.


Required qualifications

  • Excellent English communications skills

  • Attention to details

  • Experience in customer success, account management, customer support or similar roles 

  • Ability to work independently and take ownership of your work (you will only have a few hours a day overlapping with your manager and the rest of the team)

  • Flexible, able to multitask

  • Structured, good at prioritizing tasks



If you have any questions about the position you are welcome to contact Camille Boujassy, Partner Operations Team Lead. You can find the contact information under “Contacts” in the sidebar on the right of this page.


Please submit your CV and cover letter in PDF format here: Apply Now. Only applications submitted in English with all answers filled in the following page answered will be considered. 

We will review and contact candidates continuously until the right fit is found.

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Nis, Serbia

Company homepage:

Office address:

Kralja Milana Square no. 2 18000 Niš